Biometrics plays a critical role in reducing the significant amount of in-person, at the counter bank fraud activity. There are two main methods which can be used to reduce fraud utilizing biometric technology. One technique is to identify offenders as they are committing the act using existing databases of their images to identify them in the branch. The second is to protect trusted customer accounts with biometrics - so the accounts can only be accessed by authorized personnel who have their 3D facial images linked to their accounts. A signature and ID card, which are easily duplicated, will not longer be enough. Identity verification using biometrics is a very important step in reducing the growing issue of identity theft and bank fraud. Both of these situations will be described below.
Scenario 1 - Working to identify known, repeat offenders requires the use an existing database of facial images of the offenders used along with A4Vision technology. When a person steps up the teller window the database is searched to see if they match with stored images. A4Vision technology does not require the individual to be interactive with the system so it is very useful for situations when some is trying to hide their true identity. With the small cameras mounted at the individual teller windows, provides an ideal place to perform the identity check since people interacting with the agent. Notification can be sent instantly to a security officer and the person can be apprehended after they exit the branch.
Scenario 2 – This approach requires enrolling existing bank customers so their 3D facial template is linked to their accounts. No one would be able to access these accounts without the biometric verification being processed first. This makes it virtually impossible for an unauthorized person to access an account that is bound by a biometric.
At the teller window every customer would be authenticated with their account at the beginning of a transaction. A4Vision technology can perform this transaction less then one second making it a very fast and secure process for customers. If the identity does not match the account number being accessed, then the transaction would cease. This scenario works in a 1:1 mode which means a customer biometric is linked to a bank account(s). The biometric matching system treats the bank account number just like a PIN or card number for verification. It will perform a verification transaction of the stored 3D template associated the rightful owner of the account, to the person standing in front of the teller. If it is the true owner of the account then the transaction would proceed. The value for customers is that proactive steps are being taken to protect their assets.
Physical Access Control
The following is an example of a physical access control solution within a bank environment.
An employee requires access to the bank branch Vault. They would be equipped with an ID card or PIN number which is part of an access control system.
They would also have their facial 3D biometric stored which is linked to their Card ID / PIN number. As the employee makes their way to the Vault they would approach the secured door where a card / PIN reader and an A4 Vision face reader are mounted on the wall.
The employee would swipe their card and immediately glance at the Face Reader for access. If their face matches the 3D face template linked to their ID card then they would be granted access. If there is not a match then access would be denied.
When A4 technology is used together with Anti-tailgating system this provides a very secure environment. The A4 system provides multi factor authentication for very secure identity verification and an anti-tailgating solution validates that only the authenticated individual enters the vault.
Since the employees’ facial biometric template is linked to their ID card this solves the security issues dealing with stolen or skimmed cards. The card will only be valid when presented with the right face that matches the stored template linked to the card ID. In addition, lost cards become less of a risk for the same reason; the card will be useless unless used by the rightful owner.
Time & Attendance
Having a workforce enrolled in a biometric system has several other advantages in addition to security. With a 3D face biometric based time and attendance application there is full accountability with regards to which employees checked in at certain times and areas.
A problem for payroll management and employee accountability with large workforces that require time cards is “buddy punching” which leads to inflated payroll hours, decreased productivity and possible security issues. Requiring a biometric to be verified as an employee clocks in solves this problem because the time and attendance system will be looking for a 3D facial verification with the card or pin number that is used to clock in out. This makes it possible to verify where and when employees enter and exit certain facilities.